AI-Powered Cooperative Engagement Platform banner

About COOP

Web App Mobile App SaaS

COOP is a global, member-owned cooperative of cooperatives committed to tackling the shared challenges and opportunities within the cooperative sector. Their mission is to drive sustainable growth by pooling resources, knowledge, and expertise across cooperatives worldwide. Through collaboration, COOP fosters innovation and empowers its members, ensuring the cooperative model thrives on a global scale.

Type of Software

AI-powered Cooperative Engagement Platform with Insights and Federated Learning

Headquarters

Baltimore, MD, USA

Industry

Cooperative

Company Size

11 - 50

Project Scope

CoopAl is an AI-driven platform designed to optimize member engagement and provide actionable insights within cooperatives. By understanding each member's unique needs, CoopAl offers personalized recommendations and solutions. It empowers members to make informed decisions, fostering a more collaborative environment that drives the overall growth and success of their cooperative community.

Services We Delivered

AI-Driven Platform Development with .NET Core & Angular

Built a scalable web application using .NET Core and Angular to support real-time engagement, dashboards, and cooperative workflows.

AI Integration & Intelligent Insights Engine

Implemented advanced AI capabilities using OpenAI and Amazon SageMaker to deliver context-aware recommendations and smart assistant features.

Scalable Data Architecture & Analytics System

Designed high-performance data handling using Amazon DynamoDB with analytics tools for large-scale survey data and engagement tracking.

Secure & Compliant Infrastructure Implementation

Ensured robust security following OWASP guidelines, with GDPR-compliant data handling and monitoring via Datadog.

Challenges

  • Compliant data scraping & integrity
  • Handling large survey data & engagement tracking
  • Generating context-aware AI insights
  • Scalable, consistent data storage
  • Securing user data & preventing attacks

Solutions

  • GDPR-compliant scraping with retry logic & Zyte API
  • Surveys via SurveyJS, analytics with Chart.js, monitoring via Datadog
  • Custom AI models (SageMaker) + OpenAI, served via FastAPI
  • DynamoDB (high-scale) + RDS (relational) with monitoring
  • OWASP-based security: HTTPS, CORS, CSRF protection & audits
  • +70% member engagement via personalization

Challenges

  • Delivers real-time support, curated discussions, surveys, and actionable insights to boost engagement.
  • Provides personalized insights based on user role, region, and industry for better decision-making.
  • Ensures secure, cooperative-owned data usage while enabling advanced AI learning without compromising privacy.
  • Enhances participation through intelligent discussions, surveys, and continuous member interaction.